cROWD
110,000 Spanish users have contributed around 500 million measurement samples in the period of July to September 2018. A thorough and sophisticated analysis of this extensive data base allows us to add a distinct picture of the actual user experience to our test results.
While the drivetests and walktests determine the peak performance of the examined networks, crowdsourcing can add important dimensions such as time, geography or variety in devices and tariff plans – if done in the right way. A detailed description of our crowdsourcing methodology can be found on page 13. Based on the total population count of 46.6 million people, one of 424 inhabitants of Spain have contributed to the gathering of our crowd data.The test area of our crowdsourcing represents 71 per cent of the built-up area of Spain.
VERY GOOD VOICE AND DATA COVERAGE IN ALL FOUR NETWORKS, 4G COVERAGE SHOWS ROOM FOR IMROVEMENT
The determined coverage with voice and data services scores at high levels in the test area. The same applies for the so called Quality of Coverage which takes the actual availability of the respective services into account. As can be expected, both values are a little lower for the coverage with 4G services – especially here, the crowdsourcing results indicate some room for improvement.
VODAFONE DELIVERS BEST USER DOWNLOAD SPEEDS, SLIGHTLY AHEAD OF ORANGE AND MOVISTAR, YOIGO BEHIND
The results of the analysis of User Download Speeds on the whole confirms what could be expected based on the results of the data drivetests. In this category, Vodafone scores slightly ahead of Orange and Movistar with Yoigo following at a distinct distance. In comparison to the theoretical maximum data speeds, all operators show room for improvement. However, it should be taken into consideration that a part of the actual user base probably experiences data speed limitations caused by their mobile tariffs.
VODAFONE AND ORANGE SHOW NO DEGRADATIONS FROM MAY TO SEPTEMBER, OVERALL HIGH DATA SERVICE AVAILABILITY
Examining the Data Service Availability in the observation period (which for this KPI covered the five months from May to September 2018), shows pleasant results.
For Vodafone and Orange we did not identify any degradations. The other two contenders suffered from only minor outages: For Movistar, the analysis found three degraded hours on two days in May and June. For Yoigo, we determined an outage of up to one hour on one observation day in September.
ORANGE TAKES THE LEAD IN THE CROWD EVALUATION, MOVISTAR SCORES SLIGHTLY BEHIND.
ASSESSING COVERAGE BASED ON CROWD KPIS
Our metrics show rather equal coverage values for all Spanish operators. However, it is no surprise that our crowdsourced KPIs for voice, data and 4G coverage deviate to a certain extent from the population coverage values typically stated by operators: P3’s gathering of crowd data re ects where people actually are and move as opposed to their places of residence and working. Furthermore, our crowdsourcing also comprises indoor or other disadvantageous reception situations, while operators commonly base their speci cations on outdoor reception only.
CROWD RESULTS AT A GLANCE
In the crowd-based score, Orangetakes the lead, slightly ahead of Movistar. Vodafone achieves the best score for User Download Speed, Orange and Movistar are on a par – but all operators show some room for improvement. Yoigo‘simprovements are also confirmed by a decent crowd score. The Data Service Availability is excellent in all four Spanish networks.