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The 2017 P3 connect Mobile Benchmark in the Netherlands

After conducting mobile network tests in the Netherlands in 2015 and 2016, the network testing professionals of P3 communications and connect have examined the Dutch mobile networks for the third time. As all four operators showed excellent results in the previous tests, the race is all the more exciting in 2017. How did the four candidates perform?


Results in a nutshell

Coming from strong results in the 2016 P3 connect Mobile Benchmark in the Netherlands, the Dutch operators were able to maintain their impressive results in 2017. However, we observed some interesting changes too.

 

P3‘s network benchmarks are widely accepted for setting industry standards as well as being highly objective. The carefully designed methodology scheduled four drive-test cars to visit 17 large cities and 19 smaller towns in the Netherlands as well as the connecting roads. The areas in which we tested accounted for more than 5.1 million people, or about 30 per cent of the Dutch population.

All four Dutch operators achieved very good results with more than 900 out of a possible total of 1000 points. The overall winner is T-Mobile, surpassing even the 950 points threshold and thus receiving the rare grade „outstanding“. The test winner shows convincing results both in the data and in the voice category. The latter is especially remarkable, as T-Mobile was the only Dutch operator at the time of testing that did not yet support the modern Voice over LTE (VoLTE) technology.

With a considerable improvement in its voice performance over the 2016 result, Vodafone ranks second and is able to outrank the market leader KPN. In the data category, Vodafone performed a little behind KPN. However on the whole, the differences between the competitors are small.

KPN, which ranked second in 2016, is beaten by Vodafone with a gap of only one point and ranks third. The Dutch market leader already offers VoLTE, however at the time of testing did not yet support this feature on the Samsung S7 phones that were used for this benchmark. So the voice results of KPN are based on legacy telephony. Apart from long call setup times, KPN achieves very good voice results and also delivers a very good data performance.

The Netherlands‘ smallest operator Tele2 ranks last, but still with very competitive results. A distinct loss of points in the voice category might be explained by the disadvantageous effects of national roaming for voice services on the T-Mobile network.


The Dutch Operators

The Dutch mobile network market is characterised by distinct competition and a generally high level of performance. The smallest operator Tele2 cooperates with T-Mobile for 2G/3G voice but made clear progress in its LTE deployment.

 
 

The Koninklijke PTT Nederland N.V. emerged from the privatisation of the formerly state-owned PTT in 1998. With about 8 million mobile customers, KPN claims to have a market share of 44 per cent in the Netherlands at the end of 2016. With these numbers, the company is by far the largest Dutch mobile operator. For 2016, the company reported a total revenue of 6.8 billion Euros.The company focuses on marketing its KPN brand, however with Simyo, Telfort and Ortel it also has offerings in the “no-frills“ segment.

KPN operates 2G networks at 900 and 1800 MHz, 3G at 900 and 2100 MHz and 4G/LTE at 800, 1800 and 2600 MHz. The company claims a 99 per cent 4G availability all over the country. Where KPN already offers carrier aggregation, the

theoretical maximum speed of its LTE network is 300 Mbit/s. KPN markets this configuration as “4G+“. Otherwise, the top LTE speed is at 150 Mbit/s.


 

Vodafone Libertel B.V., the Dutch subsidiary of the international Vodafone Group acquired the formerly independent operator Libertel in 2003. Today, Vodafone is the second largest mobile operator in the Netherlands with around 5.2 million mobile cus­to­mers corresponding to a mobile market share of about 29 per cent. 

In February 2016, Vodafone Netherlands announced a merger with the cable and fibre operator Ziggo previously owned by Liberty Global. The company now operates under the name VodafoneZiggo. As regulatory conditions required Vodafone to separate its former fixed-line business, this entity then became „T-Mobile Thuis“. Vodafone‘s mobile revenues for the 2016/2017 fiscal year were still due at the time of writing.

The company operates 2G networks (GSM, GPRS, EDGE) at 900 and 1800 MHz, 3G (UMTS up to HSPA+) at 2100 MHz and 4G/LTE at 800, 1800 and 2600 MHz. Vodafone claims to offer more than 95 per cent coverage with 4G (up to 150 Mbit/s). In a number of Dutch regions the company offers “4G+“ with 225 Mbit/s


 

In 2000, the German company T-Mobile bought a minority of the Dutch mobile network operator Ben, which two years later was extended to a 100 per cent acquisition. In 2003, Ben was renamed T-Mobile Netherlands, with the brand “Ben“ becoming a “no-frills“ offer within its portfolio. In 2007, T-Mobile Netherlands additionally acquired the operator Orange which until then had belonged to France Télécom. T-Mobile NL is a full subsidiary of the German Deutsche Telekom. At the end of its fiscal year 2015, the company reported 3.7 million customers and a revenue of 1.4 billion Euros which equals a mobile market share of about 21 per cent. T-Mobile Netherlands operates 2G mostly at 1800 MHz, 3G at 900 and 2100 MHz and 4G/LTE at 900, 1800, 2100 and 2600 MHz. The company claims a 4G coverage of more than 99 per cent of the Dutch population. With carrier aggrega­tion, 

T-Mobile’s 4G+ network offers a maximum speed of 262.5 MBit/s.


 

The Swedish telecommunications operator Tele2 acquired the former Versatel N.V. in 2005. The resulting Tele2 Netherlands Holding N.V. is a 75 per cent subsidiary of its Swedish parent company. Originally acting as a MVNO (mobile virtual network operator), Tele2 nowadays operates its own infrastructure and has a portfolio of fixed telephony, data, internet and mobile telephony products. At the end of 2016 Tele2 reported about 1 million mobile subscribers which equals a Dutch market share of roughly 6 per cent.

Tele2 operates its own LTE network at 800 and 2600 MHz. After considerable ­efforts to increase coverage, ­Tele2 now provides a 4G network to large parts of the country, with some gaps especially in the west and south. The operator even offers carrier aggrega­tion with up to 225 MBit/s at some locations. As the company had to pay lower license fees for its 4G spectrum than its competitors, it can offer aggressive prices. Tele2 cooperates with T-Mobile NL by location sharing as well as national roaming for voice services.