CROWD
In the crowdsourcing, the three Swiss networks show top results again. Still, Swisscom takes a narrow lead once more.
As in the year before, the results of our crowdsourcing analysis identitfy an advance for A1. But also Magenta and Three score quite well in this category.
In the results of our crowdsourcing analysis, Swisscom and Sunrise once again rank at a very close distance. There is a gap of just two points separating Swisscom, which also leads in this category, from its pursuer Sunrise. In contrast, the ten point lag of Salt behind Sunrise is already a bit more pronounced.
The determined coverage rates are very high for Swisscom and Sunrise in urban as well as rural areas. Salt shows convincing coverage results in the rural areas, but lags a little behind its competitors when it comes to 4G and data (3G + 4G) coverage. The data rates of downloads and uploads identified for Swisscom are a little ahead of the competition both in urban and rural areas, and wrap up the operator‘s overall win.
Concerning service availability, we can only report that none of the three Swiss networks showed any degradations whatsoever during the half-year observation period.
Single Review
Among the two “outstanding“ Swiss operators, this year the market leader Swisscom takes the overall win once again – for the second time in a row. In doing so, the operator outperforms its pursuer Sunrise in all three test categories – in some cases with a gap of only one point as in the voice evaluation, yet overall at some distance.
“Outstanding“ is also Sunrise‘s grade – even if the gap behind the overall winner is not quite as narrow as last year (when is was just one point). Overall, Sunrise stepped it up a notch in the crowd assessment. The drivetest and walktest results range basically at the same level as in the previous year. In the face of our tighter methodology, thus Sunrise has improved at least to some extent.
The third rank in Switzerland would still be the first in Germany. But analogies like this are actually not needed for this operator which is awarded with the overall grade “very good“. More interesting for the company and its customers: Salt achieved the biggest score improvement of all Swiss operators over the previous year. It derives from a clear increase in the voice discipline and also in the crowdsourcing.